Electronic Queue Management
Customer Flow Management
Qmatic Customer Journey Management creates happier customers and employees. It begins at the moment of engagement and connects every online, mobile and physical interaction all the way through to gathering real-time feedback. Understanding your customers’ journeys help you gain a broader perspective of how people engage providing the insight and resources you need to succeed.
Mobile Solution
It has changed the definition of a great customer experience, which now can happen in your environment or over a virtual connection. It has upped every expectation related to personalization, control, speed, and efficiency. For organizations striving to keep up with this dynamic shift, Qmatic Mobile Solutions represent a powerful set of resources.
Online Appointment Booking
A personalized user interface gives the customer optimal convenience and a sense of control. From this first touch point, they are able to make a productive connection with your organization. They enter your environment informed and prepared, reducing anxiety and equipping them to take care of their appointment with fewer hurdles.
Customer-Feedback
The simplest definition of customer experience is how your customers perceive the quality of their interactions with your organization. Qmatic gives you the ability to gather those opinions and put them to use within your business intelligence.
- Qmatic Intro 17 Self-Service Kiosk - Built on an embedded platform to be smarter, and more function rich and fault tolerant
- Qmatic Intro 8 Self-Service Kiosk - Convenient, powerful 8-inch touch screen device withFlexible service options
- Qmatic Intro 5 Self-Service Kiosk - Backlit buttons for easy visibility, Easily customize buttons for specific service names
Access Control And Time And Attendance
Our Solution
Matrix COSEC is an enterprise-grade people mobility management solution for organizations covering Time-Attendance, Access Control, Visitor Management, Employee Self Service Portal, Roster Management, Contract Workers Management and Cafeteria Management. Matrix COSEC is an all-integrated solution including hardware devices and a suite of software application modules.
Matrix COSEC is a flexible, modular and scalable solution designed for large, medium and small enterprises encompassing up to 1 million users, 65,000 entry points scattered across 1,000 locations.
- Centralised Monitoring and Control
- Multiple Credentials: Palm Vein, Fingerprint, Card, PIN
- 160+ Customized Reports Integration Using API, Database to Database and Export Integration with ERP, Payroll, HRM
BODET
For the last 30 years, Bodet Software has been innovating through their software and hardware solutions to improve workforce management in two main areas, Time & Attendance and Access Control. Bodet Software has acquired the unrivalled skills that enable them to offer solutions adapted to the needs of organisations of all sizes. Software can be hosted locally, or in the cloud via SaaS.
CCTV and Surveillance
CCTV and Surveillance
Manage your security and safety systems with our advanced security solution, packed with powerful seamless features The superior performance and reliability of Eye-D Systems security products means you can concentrate on your business safe in the knowledge that your equipment will work when you need to rely on it.
Eye-D Systems comprehensive range of security products utilise the latest technology and are built to the highest standard providing a range of innovative solutions ideal for applications where high quality recording and display is essential including:
- Commercial, Retail and Industrial Security
- CCTV Control Room management & Staff
GPS & Asset Tracking
GPS & Asset Tracking
The Moovbox M310 is a solution that provides robust connectivity to vehicles wherever there is mobile network coverage. The Moovbox range has a modular WAN approach providing an in-field upgrade path to future WAN technologies without the need to change the Moovbox hardware.
Transport solutions of the future will require more than connectivity – passengers need to be entertained, the vehicles need to be monitored and the staff need to be kept informed. Together with our application partners Icomera is already meeting these and other needs through the deployment of complete transportation communication solutions.
Access Control Credentials
Access Control / Time & Attendance Systems
An Access Control/Time & Attendance is a system which enables an authority to control access to areas and resources in a given physical facility or computer-based information system. In addition, this also helps in tracking the time access areas where accessed and logs a time stump for each access area.
It follows that one cannot achieve security unless there is an access control mechanism to perform such a separation. It protects not only people and the physical assets but the Information as well, which is very important. You need to create a barrier between your Organization and the outside world to achieve security.
Access control / Time & Attendance is simply the means by which movement is explicitly enabled or restricted in some way. Access control can simply be defined as;
“KNOWING WHO GOES WHERE AND WHEN”
Various Access modes for Access Control / Time & Attendance such as:
Finger
Cards
Pin
Palm
QR Code
We also offer FACIAL RECOGNITION SOLUTIONS which provides lighting speed hands-free access to offices and restricted areas. By accessing a three-dimensional structure of the user’s face, it achieves extremely accurate matching while ensuring high throughput. Access control is highly secure and as simple as a quick glance